Citizens Advice, Cornwall: Newsletter

Citizens Advice Cornwall  is asking  for your opinion on how to improve  their services in the longer term. Their Chief Executive, Gill Pipkin, said:

“We know the demand for independent, accurate and free advice is going to massively increase after the lockdown and it’s vital that people in Cornwall and the Isles of Scilly have somewhere to turn to. That’s why it’s essential we start planning now.”

How You Can Help
Citizens Advice is part of the community and we need your suggestions about how we can reach more people in your area. We can consider running more outreach services, making use of technology to deal with more cases online or via webchat and social media, finding new ways to reach more remote rural areas and making sure people know how to access our services.
We may need to recruit new volunteers but we need to find safe places for them to work and to meet clients confidentially. Our annual budget is reducing so are there any ways you or organisations you work with might be able to support us? Email your comments to

For further details and to read the whole newsletter, please click here

Contacting Citizens Advice   Although our offices and outreach operations are closed during the Covid19 restrictions, we are still continuing to offer our services to the public:     

Text ADVICE to 78866 or for debt issues, text DEBT to 78866 and we’ll call you back within 48 hours (excluding bank holidays and weekends).

Call us on 03444-111444 Mondays to Fridays between 10am and 4pm

Check our website at for useful, up-to-date information on a wide range of subjects and to take part in a webchat session.                                                                         

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