Cornwall COVID-19 Update 22nd May

Post Office current accounts and access to cash                                       There is now an accelerated, telephone-based, nominated agent process for Post Office Card Account (POca) customers who are not able to leave home. The new process allows any POca customer who is having trouble accessing their money due to self-isolation, or if they are shielding, to arrange for a nominated agent to collect cash from a Post Office branch on their behalf. To request this service the customer rings the POca helpline on 0345 722 3344 then selects Option 1 and, when prompted, holds for an advisor.

The customer will need to have their POca card when making the call to verify their identity and will need to provide details of their named nominated agent. A new POca card and pin number is then sent to the customer at their home address which can then be used by the customer’s agent to access cash on their behalf at any Post Office branch. The customer will receive separate statements showing the transactions undertaken using the nominated agent card.

This new process removes the need for the customer to visit a Post Office branch to collect, complete and return the nominated agent form


RNLI and lifeguarding cover on beaches                                         Cornwall Council is warning people to be extra vigilant about safety at the seaside and think twice about going in or on the water as there will be no RNLI lifeguard cover over the bank holiday weekend. To add to potential problems, a large coastal swell and a spring tide are expected to bring hazardous sea conditions to the South West this weekend.

Cornwall Council has been in discussions with the RNLI to resume lifeguarding services on some of Cornwall’s beaches. Subject to having the appropriate social distancing and public health measures in place, lifeguards will return to a number of beaches with cover to be rolled out in three phases, with the beaches in Phase One to be lifeguarded by end of May.


Holiday lets must stay shut this weekend                                       Cornwall Council enforcement officers will take action against any accommodation providers that flout the COVID-19 business closure rules this bank holiday weekend.

At the start of the first extended weekend since the Government eased some of its lockdown restrictions, Cornwall Council is repeating the public health safety message to visitors to please come back later.

Restrictions on holiday accommodation remain in place and public protection officers will be responding to complaints of any businesses suspected of breaking the rules over the weekend, including making inspections of potential premises open illegally to holidaymakers.

If you’re concerned that a business may be flouting the rules, please contact Cornwall Council on 0300 123 1118 or email covid19@cornwall.gov.uk

There are some exemptions to holiday accommodation being open, for example people living there permanently, people not being able to return home and accommodation for key workers. Evidence to support these claimed exemptions are checked by officers.
Police have warned that they have the option to visit and fine people staying at second homes, caravans and campervans and will ask them to return home.

Residents planning to enjoy the sunshine this weekend are reminded to please do so responsibly and observe social distancing rules at all times.  If anyone is concerned that others may not be, they are urged to avoid confrontations and contact the police on 101 or 999 in an emergency.


Free parking in Cornwall Council car parks for NHS and health and social care staff

Cornwall Council car parks will remain free for NHS and health and social care staff and critical care volunteers when car park charges are reintroduced on Monday 1 June.
Like many local authorities across the country, the Council will be reintroducing car parking charges on 1 June as coronavirus lockdown measures start to ease.

Tariffs will remain at 2019 levels and not increase with inflation this year as originally planned. Free evening parking in most Council car parks will continue, as will flexible pay and park options during the day, including the option to buy batches of reduced rate parking sessions via the JustPark app.


 

Cornwall Council COVID-19 Update 16th May

Cormac  will be making a phased return to carry out key repair and maintenance works, alongside essential planned critical projects over the coming weeks. This will ensure that the road network and essential community infrastructure remain accessible and safe. This is essential for those who still need to travel – people travelling to and from work or to exercise, those who need to shop for basic necessities, people walking and cycling for exercise, and those providing care for vulnerable people – as well as maintaining the condition of 4,500 miles of our roads.
People are being asked to please be kind to the workforce and observe any diversions or safety fencing that is in place. Problems with roads, highways and footways can be reported online For up to date information on what’s happening in your area, see the updates on Cormac website programming pages


Dogs on beaches

The new seasonal restrictions for dogs on beaches began on 15 May 2020. At this stage they will affect only the 12 beaches in Cornwall that have Blue Flag or Seaside Award status, where no dogs will be allowed between 10.00 am and 6.00pm.

The remaining seasonal restrictions come into place on 1 July 2020 and will also be from 10.00 am to 6.00 pm. This allows dog owners to exercise with their pets before 10.00 am and after 6.00 pm, while the hours in between respect those who prefer to exercise on beaches without dogs present.

Dog owners should keep their pets on leads in all public areas to help with social distancing and also continue to pick up after their pets. There are no plans to relax access for dogs to Cornwall’s beaches, or to change Public Protection Orders, under the current easing of Government exercise guidance.


Reporting safeguarding concerns

Cornwall Council is reminding people to keep an eye on their vulnerable neighbours during lockdown in case of any safeguarding concerns.
Everyone has a right to live their life free from violence, fear and abuse, but not everyone can protect themselves. Watch out for:

  • Domestic abuse, by and towards people of any gender
  • Abuse of older people
  • Abuse of disabled or otherwise vulnerable people
  • Abuse of children

To report a safeguarding concern, ring the Council on 0300 1234 131 and choose option 3.
If you have immediate concerns or are worried about a child or young person’s safety, ring the Multi Agency Referral Unit (MARU) on 0300 123 1116.

 

Support for new parents in Cornwall, including front line health visiting and school nursing, are continuing throughout the lockdown.
New parents are still being offered home visits to undertake new birth assessments or can opt to receive their assessment by phone or video call.
Parents with children under the age of two also have access to video calls with a named health visitor and telephone or video call health reviews are continuing.
Families with additional needs are being prioritised and health visitors and school nurses are actively contacting families to provide health advice and support. This can range from growth and developmental concerns, health worries, behaviour and emotional health needs, coping with babies and children during the lockdown, infant feeding, nutrition and sleep issues.Breast feeding support is also being delivered by telephone and virtual contacts by breastfeeding volunteers who work with health visitors.There’s more support and information for families on Cornwall Council’s Together for Families web page.Health visitors and school nurses in Cornwall and the Isles of Scilly can be contacted on the Client Advice Line on 01872 322779 or by emailing coco.childrenscmc@nhs.net.

Support to stop smoking New evidence shows that smokers who get coronavirus are 14 times more likely to get a severe respiratory disease, so there’s never been a better time to give up smoking. Cornwall Council’s Healthy Cornwall team are continuing to provide  a stop smoking support service, even during the lockdown, with support available by telephone, text and email.
As well as personalised behavioural support to develop a quit plan and practical help on beating the cravings, the Healthy Cornwall team can also arrange stop smoking medication, such as nicotine replacement therapy, through a GP prescription request or voucher.
To find out more, complete the online enquiry form or ring 01209 615600

Inclusion Cornwall Newsletter 18th May

BUDE, CAMELFORD, HELSTON, LIZARD (including outlying areas) – Village Works: Unemployed people (aged 16+)  in these areas can access a range of progression support to look at things like finding work, volunteering, managing money, increased community participation, building skills, reducing isolation….and more. ESF funded and being delivered through Inclusion Cornwall in partnership with Disability Cornwall, Cornwall Council and Kernow Credit Union. Email Grace.Simkins@cornwall.gov.uk to find out more and make a referral.

There are other ESF funded programmes being delivered in Cornwall…. if you are looking for support for someone who doesn’t live in a Village Works area please contact the Inclusion Cornwall Hub on hello@inclusioncornwall.co.uk or 01872 326440.

Citizens Advice looking for volunteers

Citizens Advice are  looking for new volunteers in all areas of Cornwall to start training once the current lockdown restrictions are over. Their volunteers act as advisers, office admin staff and research, and campaign workers with full training provided – no previous experience is necessary.

It may be surprising to learn that the vast majority of the staff at Citizens Advice Cornwall are volunteers. Currently, they are looking for new advisers: however, there are other volunteer roles that become available from time to time, including: trustees, research and campaigns …

For information on volunteering, please see our website https://www.citizensadvicecornwall.org.uk/volunteer-with-us/

Cornwall COVID19 Volunteers Update

Cornwall has had a fantastic response with the number of volunteers now supporting our communities and we now expect a growing demand for more volunteer roles.

Volunteer Drivers  The NHS is now encouraging people to attend their essential hospital appointments and treatments so there may be a need for more volunteer drivers if they wish to avoid using public transport.  Email bookings@volunteercornwall.org.uk with DRIVER in the subject line if this interests you.

Cornwall Hugs Care Workers This charity can match offers of empty holiday-lets with requests from Care Workers to provide temporary, emergency accommodation. Many Care Workers are sleeping at work or in their cars to protect vulnerable loved ones at home. ‘Cornwall Hugs Care Workers’ urgently needs accommodation providers to support these carers in their vital work. Register offers or donations here https://www.cornwallhugs.org/  and join https://www.facebook.com/CornwallHugs/  for new updates.

 

Local Services currently available

Featured

The times and availability of the Services listed below change to meet current conditions and Goverment Guidance – Please check regularly

St Breward Surgeries  
Brookside Surgery – Dispensary Only
Monday 2 – 3pm, Thursday 0830 – 1130 & 4 – 5.30pm, Friday 12noon – 1pm
Row Surgery
Monday 3.30 – 5.30pm, Wednesday 1030 – 1230, Friday 0830-10am

 


Shop & Post Office                                                        Monday to Saturday 7.30am to 7.30pm  Sundays and Bank Holidays  9am to 5pm  01208 850260  stbrewardstores@gmail.com                                                   Home deliveries for the vulnerable and those isolating

‘When the Shop is open the Post Office is open’

 

 

The Play Area was reopened in mid July is now open                           

The Parish Council reminds parents/carers that allowing children to use the play area is done at their own risk and to follow the rules for safe use displayed on each gate.

 

Parish Church 
The Church is open daily for private prayer.. Regular Sunday Services are held every first and third Sunday of the month, commencing at 11.10am

Everyone will be asked to sanitise their hands as they enter and leave.  Social distancing at all times.  For more information, contact Cathy McShee 01208 850435

The Old Inn & Restaurant Churchtown 01208 850711  www.theoldinnandrestaurant.co.uk

Revised information will be available soon

The St Breward Credit Union Service Point is open Wednesdays  10.30am – 12 noon at Gwerty Koth (old Shop), Row.
For more information about Credit Unions do call in or contact Denis Lusby 01208 850517 denis.lusby@btinternet.com

Mobile Library                                                             Outside the Doctor’s Surgery at Row, Wednesdays 4-4.30pm,   21 October, 18 November, 16 December and 13 January 2020

The service has been adapted to pandemic conditions and to provide a safe service, customers will not be able will not be able to board the mobile library to browse, instead books will be returned/issued at the door, observing the current social distancing measures..

Join the Library online and use your membership card both online and at the Mobile Library.  Please bring you membership card number with you on your first visit

Should you need any help or more information please contact Jo Zimber Community Library Information Assistant (East Area) Joanne.Zimber@cornwall.gov.uk  0300 1234 111

Snails’s Pace Cafe & Cycle Hire at Wenfordbridge            is now closed for the winter. They are however offering pre-ordered whole cakes/treats which can be collected from the café or delivered in the local area.                                                                                       Please get in touch through their social media or email info@snailspacecafe.co.uk

  www.snailspacecafe.co.uk

St Breward AFC Social Club  Brake Parc  Penvorder Lane 01208 850526

Saturday & Sunday from 12noon.   Monday, Tuesday & Wednesday closed. Thursday and Friday from 7pm

Club House Kitchen                                                            Friday Breakfast 0800 – 1030  Take Way or delivery     Saturday 5pm-8pm Take Way or Delivery                                                                             Sunday Roast 12noon-2pm Take Away or Delivery

Nic’s Mobile Catering
Monday, Wednesday & Friday Nicola Dingle 07462 137100

 

Golden Fry have suspended their weekly visits to St Breward during the Lockdown;  they are at present operating a Drive Through Service from the Callywith Roundabout on Monday to Fridays between noon and 1pm and between 5 and 7pm.

 

Fish Deliveries  Salli Scott is continuing to co-ordinate fish deliveries from Port Isaac
Please contact Salli 07877 781875 saascott@hotmail.co.uk for details of ordering, collection and payment.

 

 

Moorgoods   Penvorder Lane is open Monday to Friday 9am to 5pm, Saturday 9am to 12noon (later by appointment)  01208 850543 kevinfoster@moorgoods.co.uk

 

 

Cornwall Council COVID-19 update 7th May

Bulky waste and garden waste collections     Cornwall Council has restarted its bulky waste collection service for items that are too big to be included in normal household rubbish collections. The cost depends on the category of item you’d like to have collected, beginning at £26 for up to four standard items. For more information or to book a collection, see  Bulky waste collections

The Council’s fortnightly domestic garden waste collection service for things like grass clippings, weeds, leaves and prunings is also running as normal. First time subscribers will need to buy a brown bin or reusable bag, details at Garden waste collections  or you can compost your garden waste by  buying a Cornwall Council subsidised composter or Green Johanna. Alternatively, read our Get Composting article and find out how to make good compost the traditional way.


New 24/7 mental health telephone support, advice and triage

There is now a 24/7 open access phone service for anyone worried about their mental health. Support is available to anyone, regardless of age, all day, every day, by calling free on 0800 038 5300. There are also useful resources for anyone who needs to talk at Cornwall Partnership NHS Foundation Trust


Safer Cornwall is calling on residents to support each other during the pandemic and avoid confrontations over social distancing. This partnership has received reports of verbal abuse, abuse on social media, and criminal damage to personal property as a result of people being mistaken for breaking social distancing rules.

Both Devon and Cornwall Police and Cornwall Council’s Anti-Social Behaviour Team have warned that they will not tolerate behaviour causing harassment, alarm or distress and will take action against those responsible. Residents are reminded to treat one another with respect at this difficult time and to report their concerns to the correct agencies so they can carry out the appropriate investigations.

Anyone concerned about social gathering should contact the Police by calling 101 or email 101@dc.police.uk and 999 in an emergency. If a business is suspected of flouting closure orders,  reports should be made to Cornwall Council on 0300 123 1118


Cornwall Bereavement Network is offering a new helpline, for people who have experienced the death of a family member at home, or who are dying at home. The service provides pastoral support similar to that provided by the Chaplaincy team at Royal Cornwall Hospitals Trust. The number for the helpline is 01726 829874.


Boots pharmacies provide Safe Spaces for domestic abuse victims

UK SAYS NO MORE has teamed up with Boots UK to launch Safe Spaces in their pharmacies across the UK. Victims of domestic abuse can access the consultation rooms in Boots pharmacies, where they can contact specialist domestic abuse services for support and advice. The scheme is in response to the desperate situation facing many victims who are isolating with perpetrators during lockdown, and who may not be able to reach out to friends, family, co-workers or support services while at home.


GPs and hospitals urge Cornwall and Isles of Scilly residents to get the urgent care and treatment they need.

Many people in the UK are too concerned about being a burden on the NHS to seek help from their GP, latest figures show. Here in Cornwall, adult attendances for major illness and injury at the county’s main emergency department are down by 50 percent and the number of children being brought in for serious conditions is down even more, by almost 80 percent. Health and care professionals are concerned that people are putting off making appointments, even though they might be worried about symptoms that could be signs of cancer or other serious illness.

Parents are also being encouraged not to delay in seeking treatment and care if their child has a COVID infection or any other urgent medical problem. The Handi App will help parents decide when they need to get help, or to go online, or call 111 for advice. If they are worried about very serious symptoms, always call 999.

Anyone who is unsure if something needs a hospital visit can check online at nhs.uk or call 111.


Adult social care equipment

Anyone who currently uses equipment issued by Cornwall Council’s Community Equipment Loan Service (CELs) can still contact the Council if there’s a problem with their equipment, if it’s due for a service, or to request new equipment.

This includes residents who rely on Lifeline devices, which monitor movements and can send help in an emergency.

Equipment that helps people to live independently in their own homes is an essential service, and it’s important that residents are still able to use that equipment safely.
All of these services can be accessed while observing social distancing measures.

For enquiries about community equipment – whether that’s to collect items that are no longer needed or to see about fixing a broken piece of kit – the number to call is 01208 269716.


Don’t go in, or on, the sea

The RNLI is advising people that they should not take part in any water-based activity on or in the sea over the bank holiday weekend. This is to reduce the risk to the lifesaving charity’s volunteer crews and other emergency services being exposed to COVID-19, and the pressure on their time.

RNLI Lifeguard patrols did not take up their usual posts along our coast at the end of March due to the COVID-19 restrictions, and at this stage there is no predicting when they may be able to return. RNLI Lifeboat crews are still on standby to help sea craft in distress, but people are being asked to do their bit to prevent avoidable incidents on the shoreline.

Beaches are open for exercise, but people shouldn’t congregate on them and should only exercise locally.


 

 

Information from Lets Talk Cornwall on Covid-19

Covid19 Community Toolkit

A lot of information and advice for residents can be accessed from here (just follow the links): some of it has already been posted on this website and there are reminders about safety, social distancing and the correct way to hand wash. There also links to the latest factual advice from various public bodies; safeguarding and volunteering.

 

Cornwall Council COVID-19 Update – 1 May 2020

Post Office support of isolating customers   Cash delivery payments are now available for Post Office card account claimants who are shielding at home. The Government is contacting these 27,000 POca customers  to ensure they are able to access their payments. When notified by Department for Work and Pensions of individuals who require a cash delivery, the Post Office will send cash to their home using Royal Mail Special Delivery, ensuring that it arrives by 9pm the following day.

The Post Office also has two cash access services for customers with bank accounts at any of the UK’s banks, building societies or credit unions:

  • Payout Now – a service where self-isolating customers can ask their bank to send them a voucher by SMS text, email or post and give it to a trusted individual to withdraw cash on their behalf.

Fast PACE – a pre-authorised cheque encashment service that allows a customer to arrange for a trusted individual to collect a cheque from them, cash it at the Post Office, and return with the cash.


Headstart Kernow project is making specialist mental health support available to young people and their families and carers.
The advice for young people was created with the help of young people themselves and can be found at StartNow Cornwall   This contains information on the five ways to wellbeing and lots of other advice, telephone numbers etc. The advice for parents and carers can be found at Emotional Resilience for Parents and Carers  where there are lots of videos to help parents to understand what their young person is going through, blog posts and tips for supporting each other.


COVID-19 testing facilities for key workers in Cornwall

Following the Government announcement that testing is now available for all key workers, there is now more information available on how people can arrange a test in Cornwall.
All staff and residents in care homes are now also allowed a test, regardless of whether they have symptoms or not.

There are two new testing sites, one in Threemilestone and the other in Liskeard, which are run by the NHS. These are available seven days a week and can be requested through the key worker’s workplace. Tests are also available at the sites in Plymouth and Exeter.

Tests are available for the key worker, as well as any other members of their household – whoever has symptoms should get the test. Tests should only be done within the first five days of the person showing symptoms.

Tests are by appointment only and results are given to the individual and their GP within 24 hours. Managers can request a test using an online referral form                              People can find out if they are considered a key worker on the list provided by the Government


Safety tips for families experiencing domestic abuse during COVID-19

Safer Cornwall has launched a campaign to raise awareness of safety measures families can put in place if they are experiencing domestic abuse during the current lockdown. The campaign provides example safety plans, safety apps that are available, information for staying safe at home and what to do if risk escalates. It also features key safety tips posted on social media and at Safer Cornwall

Services are still available for anyone who needs help. Anyone who is in immediate danger, should call 999. The police are still responding to domestic abuse as a priority during this time

If you or someone you know is affected by domestic abuse or sexual violence, please contact:                                                                                                                     Cornwall’s Domestic Abuse Service: email saferfutures@firstlight.org.uk                   Tel: 0300 777 4777   You can also make an online referral at Safer Futures


Cancer support

The Mustard Tree Cancer Support Centre at Derriford Hospital is offering a telephone support line while the centre is closed to the public during the COVID-19 outbreak. Staff are available for emotional and psychological support between 9.30am and 4pm on 01752 430060. Benefits and financial advice is available on the same number. Telephone appointments will be made available on Tuesdays, Wednesdays and Thursdays.

The COVE Macmillan Support Centre at the Royal Cornwall Hospital is closed during the coronavirus outbreak, but advisers are still working. Anyone who needs information, support and advice on cancer, can email macmillan@citizensadvicecornwall.org.uk  or ring 01872 672090. Callers will be asked to leave a message, and can expect a call back within 24 hours (excluding weekends).


Fire Service plea for people not to light bonfires

Cornwall Fire and Rescue Service and Cornwall Council’s Environmental Health department are urging people not to have outdoor fires at present after a 43% increase in wild and bonfire incidents since last year.

The increase is placing extra strain on the Fire Service at a time when fire crews need to be on standby to help respond to the current health crisis – and when some officers are seconded to help ambulances and paramedics.

Residents who are adversely affected by smoke from neighbours repeatedly having garden waste bonfires, or who believe that other items such as plastics or treated wood are being burned, can contact Environmental Health on 0300 1234 212.

Highway works

In light of the ongoing national pandemic, Cornwall Council’s priority is to maintain highway safety by repairing reported defects. You can report highway defects online, and these will be inspected and managed in the usual way. The Council also has provisions in place to deal with any emergency incidents, including out of hours, as they arise.

All routine highways maintenance activities are currently suspended. The Council is working with partners to ensure these works begin again as quickly and safely as possible.


Road safety

During the past few weeks, there have been reports of a large increase in the number of drivers being caught speeding as they travel on Cornwall’s quieter than normal roads. At the same time, more people are out walking and cycling for their daily exercise on narrow country lanes.

Cornwall Council is urging residents to drive with their normal care and attention during lockdown – not only for their own safety, but also to avoid putting extra pressure on already stretched emergency services, who would be called on to deal with the consequences of any accidents.