Cornwall COVID-19 Update 22nd May

Post Office current accounts and access to cash                                       There is now an accelerated, telephone-based, nominated agent process for Post Office Card Account (POca) customers who are not able to leave home. The new process allows any POca customer who is having trouble accessing their money due to self-isolation, or if they are shielding, to arrange for a nominated agent to collect cash from a Post Office branch on their behalf. To request this service the customer rings the POca helpline on 0345 722 3344 then selects Option 1 and, when prompted, holds for an advisor.

The customer will need to have their POca card when making the call to verify their identity and will need to provide details of their named nominated agent. A new POca card and pin number is then sent to the customer at their home address which can then be used by the customer’s agent to access cash on their behalf at any Post Office branch. The customer will receive separate statements showing the transactions undertaken using the nominated agent card.

This new process removes the need for the customer to visit a Post Office branch to collect, complete and return the nominated agent form


RNLI and lifeguarding cover on beaches                                         Cornwall Council is warning people to be extra vigilant about safety at the seaside and think twice about going in or on the water as there will be no RNLI lifeguard cover over the bank holiday weekend. To add to potential problems, a large coastal swell and a spring tide are expected to bring hazardous sea conditions to the South West this weekend.

Cornwall Council has been in discussions with the RNLI to resume lifeguarding services on some of Cornwall’s beaches. Subject to having the appropriate social distancing and public health measures in place, lifeguards will return to a number of beaches with cover to be rolled out in three phases, with the beaches in Phase One to be lifeguarded by end of May.


Holiday lets must stay shut this weekend                                       Cornwall Council enforcement officers will take action against any accommodation providers that flout the COVID-19 business closure rules this bank holiday weekend.

At the start of the first extended weekend since the Government eased some of its lockdown restrictions, Cornwall Council is repeating the public health safety message to visitors to please come back later.

Restrictions on holiday accommodation remain in place and public protection officers will be responding to complaints of any businesses suspected of breaking the rules over the weekend, including making inspections of potential premises open illegally to holidaymakers.

If you’re concerned that a business may be flouting the rules, please contact Cornwall Council on 0300 123 1118 or email covid19@cornwall.gov.uk

There are some exemptions to holiday accommodation being open, for example people living there permanently, people not being able to return home and accommodation for key workers. Evidence to support these claimed exemptions are checked by officers.
Police have warned that they have the option to visit and fine people staying at second homes, caravans and campervans and will ask them to return home.

Residents planning to enjoy the sunshine this weekend are reminded to please do so responsibly and observe social distancing rules at all times.  If anyone is concerned that others may not be, they are urged to avoid confrontations and contact the police on 101 or 999 in an emergency.


Free parking in Cornwall Council car parks for NHS and health and social care staff

Cornwall Council car parks will remain free for NHS and health and social care staff and critical care volunteers when car park charges are reintroduced on Monday 1 June.
Like many local authorities across the country, the Council will be reintroducing car parking charges on 1 June as coronavirus lockdown measures start to ease.

Tariffs will remain at 2019 levels and not increase with inflation this year as originally planned. Free evening parking in most Council car parks will continue, as will flexible pay and park options during the day, including the option to buy batches of reduced rate parking sessions via the JustPark app.


 

Cornwall Council COVID-19 Update 16th May

Cormac  will be making a phased return to carry out key repair and maintenance works, alongside essential planned critical projects over the coming weeks. This will ensure that the road network and essential community infrastructure remain accessible and safe. This is essential for those who still need to travel – people travelling to and from work or to exercise, those who need to shop for basic necessities, people walking and cycling for exercise, and those providing care for vulnerable people – as well as maintaining the condition of 4,500 miles of our roads.
People are being asked to please be kind to the workforce and observe any diversions or safety fencing that is in place. Problems with roads, highways and footways can be reported online For up to date information on what’s happening in your area, see the updates on Cormac website programming pages


Dogs on beaches

The new seasonal restrictions for dogs on beaches began on 15 May 2020. At this stage they will affect only the 12 beaches in Cornwall that have Blue Flag or Seaside Award status, where no dogs will be allowed between 10.00 am and 6.00pm.

The remaining seasonal restrictions come into place on 1 July 2020 and will also be from 10.00 am to 6.00 pm. This allows dog owners to exercise with their pets before 10.00 am and after 6.00 pm, while the hours in between respect those who prefer to exercise on beaches without dogs present.

Dog owners should keep their pets on leads in all public areas to help with social distancing and also continue to pick up after their pets. There are no plans to relax access for dogs to Cornwall’s beaches, or to change Public Protection Orders, under the current easing of Government exercise guidance.


Reporting safeguarding concerns

Cornwall Council is reminding people to keep an eye on their vulnerable neighbours during lockdown in case of any safeguarding concerns.
Everyone has a right to live their life free from violence, fear and abuse, but not everyone can protect themselves. Watch out for:

  • Domestic abuse, by and towards people of any gender
  • Abuse of older people
  • Abuse of disabled or otherwise vulnerable people
  • Abuse of children

To report a safeguarding concern, ring the Council on 0300 1234 131 and choose option 3.
If you have immediate concerns or are worried about a child or young person’s safety, ring the Multi Agency Referral Unit (MARU) on 0300 123 1116.

 

Support for new parents in Cornwall, including front line health visiting and school nursing, are continuing throughout the lockdown.
New parents are still being offered home visits to undertake new birth assessments or can opt to receive their assessment by phone or video call.
Parents with children under the age of two also have access to video calls with a named health visitor and telephone or video call health reviews are continuing.
Families with additional needs are being prioritised and health visitors and school nurses are actively contacting families to provide health advice and support. This can range from growth and developmental concerns, health worries, behaviour and emotional health needs, coping with babies and children during the lockdown, infant feeding, nutrition and sleep issues.Breast feeding support is also being delivered by telephone and virtual contacts by breastfeeding volunteers who work with health visitors.There’s more support and information for families on Cornwall Council’s Together for Families web page.Health visitors and school nurses in Cornwall and the Isles of Scilly can be contacted on the Client Advice Line on 01872 322779 or by emailing coco.childrenscmc@nhs.net.

Support to stop smoking New evidence shows that smokers who get coronavirus are 14 times more likely to get a severe respiratory disease, so there’s never been a better time to give up smoking. Cornwall Council’s Healthy Cornwall team are continuing to provide  a stop smoking support service, even during the lockdown, with support available by telephone, text and email.
As well as personalised behavioural support to develop a quit plan and practical help on beating the cravings, the Healthy Cornwall team can also arrange stop smoking medication, such as nicotine replacement therapy, through a GP prescription request or voucher.
To find out more, complete the online enquiry form or ring 01209 615600

Inclusion Cornwall Newsletter 18th May

BUDE, CAMELFORD, HELSTON, LIZARD (including outlying areas) – Village Works: Unemployed people (aged 16+)  in these areas can access a range of progression support to look at things like finding work, volunteering, managing money, increased community participation, building skills, reducing isolation….and more. ESF funded and being delivered through Inclusion Cornwall in partnership with Disability Cornwall, Cornwall Council and Kernow Credit Union. Email Grace.Simkins@cornwall.gov.uk to find out more and make a referral.

There are other ESF funded programmes being delivered in Cornwall…. if you are looking for support for someone who doesn’t live in a Village Works area please contact the Inclusion Cornwall Hub on hello@inclusioncornwall.co.uk or 01872 326440.

Citizens Advice looking for volunteers

Citizens Advice are  looking for new volunteers in all areas of Cornwall to start training once the current lockdown restrictions are over. Their volunteers act as advisers, office admin staff and research, and campaign workers with full training provided – no previous experience is necessary.

It may be surprising to learn that the vast majority of the staff at Citizens Advice Cornwall are volunteers. Currently, they are looking for new advisers: however, there are other volunteer roles that become available from time to time, including: trustees, research and campaigns …

For information on volunteering, please see our website https://www.citizensadvicecornwall.org.uk/volunteer-with-us/