Citizens Advice looking for volunteers

Citizens Advice are  looking for new volunteers in all areas of Cornwall to start training once the current lockdown restrictions are over. Their volunteers act as advisers, office admin staff and research, and campaign workers with full training provided – no previous experience is necessary.

It may be surprising to learn that the vast majority of the staff at Citizens Advice Cornwall are volunteers. Currently, they are looking for new advisers: however, there are other volunteer roles that become available from time to time, including: trustees, research and campaigns …

For information on volunteering, please see our website

Cornwall COVID19 Volunteers Update

Cornwall has had a fantastic response with the number of volunteers now supporting our communities and we now expect a growing demand for more volunteer roles.

Volunteer Drivers  The NHS is now encouraging people to attend their essential hospital appointments and treatments so there may be a need for more volunteer drivers if they wish to avoid using public transport.  Email with DRIVER in the subject line if this interests you.

Cornwall Hugs Care Workers This charity can match offers of empty holiday-lets with requests from Care Workers to provide temporary, emergency accommodation. Many Care Workers are sleeping at work or in their cars to protect vulnerable loved ones at home. ‘Cornwall Hugs Care Workers’ urgently needs accommodation providers to support these carers in their vital work. Register offers or donations here  and join  for new updates.


Coronavirus Community Newsletter No. 12

A message from St Breward Stores & Post Office
From Monday 11th May we will be resuming our previous opening hours.
Monday – Saturday: 7.30am – 7.30pm Sunday & Bank Holidays 9am – 5pm

We would like to thank everyone for bearing with us whilst we were operating at reduced hours and whilst we operate a ‘One In, One Out’ policy.
Thank you so much for supporting us; we will continue to be mindful of all the Social Distancing Rules and will do our best to ensure that you are served as quickly as possible.
Stay safe, and we hope that bringing back our full opening times will be of benefit to the community.

We will continue to do home deliveries for the vulnerable and those isolating. We are very happy to support those individuals for as long as the service is needed to keep them safe.
Darren, Dale, Jan, Lorraine, Victoria, Nikki and Viv 01208 850260

The Old Inn Take Away Service
Friday & Saturday evening 5pm to 7pm, Bar Meals & Specials                                    Sunday Roast 12noon to 2pm, Order by 7pm Saturday
Telephone 01208 850711 to order and pay by card (cash only if no card available).

To comply with current regulations all orders will be given a time slot for collection and brought out to the Big Deck Chair.  No-one can enter the Pub.  Please order as early in the day as possible, staff will be available to take orders from 10am.
Deliveries only to those who are self isolating who have no-one else to collect for them.  Check the website for Specials

Nic’s Mobile Catering Take Away Food Service, some home deliveries  Nicola Dingle 07462 137100

Snail’s Pace Cafe are offering cake treat boxes every Friday – pre-order by end of day Thursday. £12 a box with a selection of 4 slices of cake. Free delivery to local area or pre-arranged collection times given. BACS payments please in advance. Check out social media for details or email or text 07722 056121. Also, whole cake available to pre-order – get in touch if you are interested.

Moorgoods   Penvorder Lane is open Monday – Friday 9am to 5pm, Saturday 9am to 12noon (later by appointment) 01208 850543 or email

Scarecrow Event – Not a competition this year but an online event. Look at the Keyworker Scarecrows on the St Breward Carnival Facebook and the community website and please do share with family and friends locally, nationally and internationally.
Photos of your Screcrows can be sent to the Carnival Facbook page or to   

St Breward Stores – Shop window poster competition  Draw a picture on an A4 piece of paper supporting the NHS (name and address on the back, plus age if under 16) and drop in at the Shop by Sunday 17th May.  The prizes are two £20 shop vouchers (one under and over 16’s)

The Parish Council is receiving a considerable amount of information from Central Government, Cornwall Council and a variety of other Agencies;  the Council is making sure that our community website is updated regularly.   

If you think that there is information on the website that would be helpful to members of our community who do not have access to the Internet please email or telephone 01208 850727 and we will ensure that they receive a paper copy.


Cornwall Council COVID-19 update 7th May

Bulky waste and garden waste collections     Cornwall Council has restarted its bulky waste collection service for items that are too big to be included in normal household rubbish collections. The cost depends on the category of item you’d like to have collected, beginning at £26 for up to four standard items. For more information or to book a collection, see  Bulky waste collections

The Council’s fortnightly domestic garden waste collection service for things like grass clippings, weeds, leaves and prunings is also running as normal. First time subscribers will need to buy a brown bin or reusable bag, details at Garden waste collections  or you can compost your garden waste by  buying a Cornwall Council subsidised composter or Green Johanna. Alternatively, read our Get Composting article and find out how to make good compost the traditional way.

New 24/7 mental health telephone support, advice and triage

There is now a 24/7 open access phone service for anyone worried about their mental health. Support is available to anyone, regardless of age, all day, every day, by calling free on 0800 038 5300. There are also useful resources for anyone who needs to talk at Cornwall Partnership NHS Foundation Trust

Safer Cornwall is calling on residents to support each other during the pandemic and avoid confrontations over social distancing. This partnership has received reports of verbal abuse, abuse on social media, and criminal damage to personal property as a result of people being mistaken for breaking social distancing rules.

Both Devon and Cornwall Police and Cornwall Council’s Anti-Social Behaviour Team have warned that they will not tolerate behaviour causing harassment, alarm or distress and will take action against those responsible. Residents are reminded to treat one another with respect at this difficult time and to report their concerns to the correct agencies so they can carry out the appropriate investigations.

Anyone concerned about social gathering should contact the Police by calling 101 or email and 999 in an emergency. If a business is suspected of flouting closure orders,  reports should be made to Cornwall Council on 0300 123 1118

Cornwall Bereavement Network is offering a new helpline, for people who have experienced the death of a family member at home, or who are dying at home. The service provides pastoral support similar to that provided by the Chaplaincy team at Royal Cornwall Hospitals Trust. The number for the helpline is 01726 829874.

Boots pharmacies provide Safe Spaces for domestic abuse victims

UK SAYS NO MORE has teamed up with Boots UK to launch Safe Spaces in their pharmacies across the UK. Victims of domestic abuse can access the consultation rooms in Boots pharmacies, where they can contact specialist domestic abuse services for support and advice. The scheme is in response to the desperate situation facing many victims who are isolating with perpetrators during lockdown, and who may not be able to reach out to friends, family, co-workers or support services while at home.

GPs and hospitals urge Cornwall and Isles of Scilly residents to get the urgent care and treatment they need.

Many people in the UK are too concerned about being a burden on the NHS to seek help from their GP, latest figures show. Here in Cornwall, adult attendances for major illness and injury at the county’s main emergency department are down by 50 percent and the number of children being brought in for serious conditions is down even more, by almost 80 percent. Health and care professionals are concerned that people are putting off making appointments, even though they might be worried about symptoms that could be signs of cancer or other serious illness.

Parents are also being encouraged not to delay in seeking treatment and care if their child has a COVID infection or any other urgent medical problem. The Handi App will help parents decide when they need to get help, or to go online, or call 111 for advice. If they are worried about very serious symptoms, always call 999.

Anyone who is unsure if something needs a hospital visit can check online at or call 111.

Adult social care equipment

Anyone who currently uses equipment issued by Cornwall Council’s Community Equipment Loan Service (CELs) can still contact the Council if there’s a problem with their equipment, if it’s due for a service, or to request new equipment.

This includes residents who rely on Lifeline devices, which monitor movements and can send help in an emergency.

Equipment that helps people to live independently in their own homes is an essential service, and it’s important that residents are still able to use that equipment safely.
All of these services can be accessed while observing social distancing measures.

For enquiries about community equipment – whether that’s to collect items that are no longer needed or to see about fixing a broken piece of kit – the number to call is 01208 269716.

Don’t go in, or on, the sea

The RNLI is advising people that they should not take part in any water-based activity on or in the sea over the bank holiday weekend. This is to reduce the risk to the lifesaving charity’s volunteer crews and other emergency services being exposed to COVID-19, and the pressure on their time.

RNLI Lifeguard patrols did not take up their usual posts along our coast at the end of March due to the COVID-19 restrictions, and at this stage there is no predicting when they may be able to return. RNLI Lifeboat crews are still on standby to help sea craft in distress, but people are being asked to do their bit to prevent avoidable incidents on the shoreline.

Beaches are open for exercise, but people shouldn’t congregate on them and should only exercise locally.



Hedgehog Awareness Week 3rd – 9th May

Save our hedgehogs!    Surveys by citizen scientists show hedgehog numbers have fallen by about 50% since the turn of the century.  Conservation groups say they are particularly concerned about the plight of the prickly creatures in rural areas.

What can you do to help?

  • Look out for hedgehogs before you strim, mow or use hedgecutters. Many, many hedgehogs are injured or killed by people using power tools so please do check before you switch on.
  • Let your garden, or a part of it, get a bit untidy – hedgehogs need wild areas, where grasses & native plants are left uncut, to nest in, to hibernate and for insects to eat.
  • Make a hole in, or under, your garden fence, wall or gate –13x13cm is enough – to create a hedgehog highway.
  • Keep your garden hazard free – hedgehogs can get trapped in netting & litter, drown in ponds, get burnt in bonfires.
  • Go chemical free – garden pesticides kill our native plants and insects. They poison hedgehogs (and other wildlife) and mean there is less food & shelter for them too.
  • Make a watering hole for hogs – hedgehogs die without water….and they also love to eat aquatic bugs and frogs.
  • Feed a hungry hog – Hedgehogs will love tasty treats particularly in spring and autumn. If hedgehogs visit your garden, leave out a bowl of cat or dog food (not fish flavoured), chopped peanuts or meal worms.
  • NEVER give bread or milk to hedgehogs.

Gardeners will be pleased to know that hedgehogs’ diet includes slugs!

For more details on actions to care for hedgehogs, please visit Cornwall Council’s Operation Hedgehog here

Information from Lets Talk Cornwall on Covid-19

Covid19 Community Toolkit

A lot of information and advice for residents can be accessed from here (just follow the links): some of it has already been posted on this website and there are reminders about safety, social distancing and the correct way to hand wash. There also links to the latest factual advice from various public bodies; safeguarding and volunteering.


Cornwall Council COVID-19 Update – 1 May 2020

Post Office support of isolating customers   Cash delivery payments are now available for Post Office card account claimants who are shielding at home. The Government is contacting these 27,000 POca customers  to ensure they are able to access their payments. When notified by Department for Work and Pensions of individuals who require a cash delivery, the Post Office will send cash to their home using Royal Mail Special Delivery, ensuring that it arrives by 9pm the following day.

The Post Office also has two cash access services for customers with bank accounts at any of the UK’s banks, building societies or credit unions:

  • Payout Now – a service where self-isolating customers can ask their bank to send them a voucher by SMS text, email or post and give it to a trusted individual to withdraw cash on their behalf.

Fast PACE – a pre-authorised cheque encashment service that allows a customer to arrange for a trusted individual to collect a cheque from them, cash it at the Post Office, and return with the cash.

Headstart Kernow project is making specialist mental health support available to young people and their families and carers.
The advice for young people was created with the help of young people themselves and can be found at StartNow Cornwall   This contains information on the five ways to wellbeing and lots of other advice, telephone numbers etc. The advice for parents and carers can be found at Emotional Resilience for Parents and Carers  where there are lots of videos to help parents to understand what their young person is going through, blog posts and tips for supporting each other.

COVID-19 testing facilities for key workers in Cornwall

Following the Government announcement that testing is now available for all key workers, there is now more information available on how people can arrange a test in Cornwall.
All staff and residents in care homes are now also allowed a test, regardless of whether they have symptoms or not.

There are two new testing sites, one in Threemilestone and the other in Liskeard, which are run by the NHS. These are available seven days a week and can be requested through the key worker’s workplace. Tests are also available at the sites in Plymouth and Exeter.

Tests are available for the key worker, as well as any other members of their household – whoever has symptoms should get the test. Tests should only be done within the first five days of the person showing symptoms.

Tests are by appointment only and results are given to the individual and their GP within 24 hours. Managers can request a test using an online referral form                              People can find out if they are considered a key worker on the list provided by the Government

Safety tips for families experiencing domestic abuse during COVID-19

Safer Cornwall has launched a campaign to raise awareness of safety measures families can put in place if they are experiencing domestic abuse during the current lockdown. The campaign provides example safety plans, safety apps that are available, information for staying safe at home and what to do if risk escalates. It also features key safety tips posted on social media and at Safer Cornwall

Services are still available for anyone who needs help. Anyone who is in immediate danger, should call 999. The police are still responding to domestic abuse as a priority during this time

If you or someone you know is affected by domestic abuse or sexual violence, please contact:                                                                                                                     Cornwall’s Domestic Abuse Service: email                   Tel: 0300 777 4777   You can also make an online referral at Safer Futures

Cancer support

The Mustard Tree Cancer Support Centre at Derriford Hospital is offering a telephone support line while the centre is closed to the public during the COVID-19 outbreak. Staff are available for emotional and psychological support between 9.30am and 4pm on 01752 430060. Benefits and financial advice is available on the same number. Telephone appointments will be made available on Tuesdays, Wednesdays and Thursdays.

The COVE Macmillan Support Centre at the Royal Cornwall Hospital is closed during the coronavirus outbreak, but advisers are still working. Anyone who needs information, support and advice on cancer, can email  or ring 01872 672090. Callers will be asked to leave a message, and can expect a call back within 24 hours (excluding weekends).

Fire Service plea for people not to light bonfires

Cornwall Fire and Rescue Service and Cornwall Council’s Environmental Health department are urging people not to have outdoor fires at present after a 43% increase in wild and bonfire incidents since last year.

The increase is placing extra strain on the Fire Service at a time when fire crews need to be on standby to help respond to the current health crisis – and when some officers are seconded to help ambulances and paramedics.

Residents who are adversely affected by smoke from neighbours repeatedly having garden waste bonfires, or who believe that other items such as plastics or treated wood are being burned, can contact Environmental Health on 0300 1234 212.

Highway works

In light of the ongoing national pandemic, Cornwall Council’s priority is to maintain highway safety by repairing reported defects. You can report highway defects online, and these will be inspected and managed in the usual way. The Council also has provisions in place to deal with any emergency incidents, including out of hours, as they arise.

All routine highways maintenance activities are currently suspended. The Council is working with partners to ensure these works begin again as quickly and safely as possible.

Road safety

During the past few weeks, there have been reports of a large increase in the number of drivers being caught speeding as they travel on Cornwall’s quieter than normal roads. At the same time, more people are out walking and cycling for their daily exercise on narrow country lanes.

Cornwall Council is urging residents to drive with their normal care and attention during lockdown – not only for their own safety, but also to avoid putting extra pressure on already stretched emergency services, who would be called on to deal with the consequences of any accidents.

Parish Council Remote Meeting 7pm on Monday 4th May

The Parish Council meeting will be held on Monday 4th May 2020 as a remote meeting via Zoom at 7pm. This is because of the COVID-19 legislation requiring social distancing measures to be followed and to promote Government instruction:

                                        STAY at HOME – PROTECT the NHS – SAVE LIVES


Joining Instructions: – either use Zoom link below on laptop/PC/tablet or dial in using tel.numbers below:

  1. Join Zoom Meeting Meeting ID: 561 323 5644

  1. One tap mobile +441314601196 Meeting ID: 561 323 5644

  2. Dial by your location

+44 131 460 1196 United Kingdom

+44 203 051 2874 United Kingdom

+44 203 481 5237 United Kingdom

+44 203 481 5240 United Kingdom

Meeting ID: 561 323 5644

If using a PC and you wish to speak, you will need a microphone.

To view the Agenda, please click here.

Inclusion Cornwall Newsletter No.5, part 2

St Austell Swap Shop is offering:

Introduction to Food Growing, a free online course, Thursdays 2 – 3pm, starting 30th April.

Not working and into food? Interested in learning more about growing your own fruit & vegetables?   Join our interactive online growing course, meet and chat with other learners – from beginner to experienced grower – everyone is welcome!   We will look at your growing space, what to sow and grow, how to deal with problems and year round growing.

The course is via Zoom – access to an email address, internet connection and a computer/laptop or smart phone with camera/audio is required. Full support on getting linked up to Zoom will be provided.

To register your interest and to find out more, please call 01209 310610 and leave your details and we will call you back.


Cornwall Libraries Lego Club

Wednesdays, 12 noon, an online Lego club. Join it at